SHIPPING & DELIVERY


SHIPPING METHODS:-
- We ship worldwide using only the reputed courier companies like DHL, FedEx & Aramex
- We provide tracking numbers for all orders once dispatched

EID PROMISE*:-
- You must place your Eid orders by May 15, 2018 at 11:59 PM PST for guaranteed delivery before Eid Ul-Fitr
- If the product being unavailable due to quality check issues, we will request you to select an alternate product to assure you have an outfit for Eid. If you do not select any alternative product, we will refund and cancel your order.
- Falakenoor is not liable for delayed package deliveries caused by holidays, customs clearance delays in your country or any other unexpected delays experienced by the shipping company. We do not own the shipping companies and have no control over these unexpected delays.

SHIPPING CHARGES CHART:-
NO. OF ITEMS TO PURCHASEUK (GBP)              USD (USD)          EUROPE (EUROS)CANADA (CAD)     AUSTRALIA (AUD) 
11824203131
22432274143
33041345254
43648396163
54256467274
6-942 (+4 EACH)56 (+6 EACH)46 (+5 EACH)72 (+7 EACH)74 (+8 EACH)
10-14FLAT 65FLAT 87FLAT 72FLAT 112FLAT 115
15-19FLAT 85FLAT 114FLAT 94FLAT 146FLAT 150
20 AND ABOVE85 (+4 EACH)



For all other countries as well, shipping charges will be automatically determined at Checkout stage!

SHIPPING INFORMATION:-
  • Order Processing time for unstitched/ semi-stitched orders is normally 11-20 days & for stitched orders, it is normally 3-4 weeks. Shipping generally takes 4-7 working days to all the major countries like UK.
  • VIP Express Priority service is also available for quicker shopping experience. Email us at falakenoor.boutique@gmail.com alongwith the product code(s)/ images and the tentative date of delivery required to know more about this service.
  • Order cut-off times are provided for guidelines only, and do not take into account possible delays caused by payment authorization delays or holidays etc.
  • Bulk and custom orders can take a week or so extra in cases like product being out of stock or delay in its production etc.
  • We are not responsible for any delays caused by customs in your respective country. We are not responsible for delays caused due to incorrect/ incomplete address, transport issues, weather issues or any other circumstances that may affect the delivery time of your order. 
  • We are unable to redirect orders to a different address once the order has been dispatched. Pls note to provide full and correct shipping address in your order details to avoid any mishap.
  • All orders will require a signature upon delivery
  • Due to sudden demise of one of the director of our Company on 14th February, 2018, orders may get processed with a delay of 7-8 working days as all our offices were closed during that period.


TAXES & DUTIES:- 
Product prices displayed are exclusive of all import duties. We guarantee NO CUSTOMS NO DUTIES for all orders shipped to UK, USA & Australia. However, as a recipient, you are liable for all import duties which may be payable, Customs and local taxes levied by the country you are in, payment at the time of delivery is necessary to release your order from customs on arrival. Given that, we also take preventive measures where the shipments doesn't attract Customs/ duties.